The Open source chatbot and artificial intelligence platform

What makes HubSpot’s chatbot builder popular?

Botsify is used by some of the larger brands, like Apple and Shazam. Provide seamless interaction through our channels, and offer unified experience to your customers. Excellent customer service – very responsive and attempt to satisfy all our needs and requests, the bot is super easy to learn how to use. Is your website build on WordPress then use our plugin to integrate chatbots in WordPress websites and Woocommerce stores. You can also broadcast and schedule messages to save business hours. So converse easily to your audience with Facebook chatbot!.

It was key for razor blade subscription service Dollar Shave Club, which automated 12 percent of its support tickets with Answer Bot. “We wanted to deflect these kinds of tickets and have more meaningful, consultative conversations with our members and Answer Bot has been the answer,” said Trent Hoerman, Senior Program Manager at Dollar Shave Club. Solvvy is an effortless next-gen chatbot and automation platform that powers brilliant customer experiences.

Bot Libre

Reasons that customers abandon their carts include unexpected shipping costs, a complicated checkout process, and lack of trust. More sensitive or complex issues such as technical questions or billing or payment questions usually don’t make sense for a bot. But if a bank sees hundreds of calls about its routing number or an e-commerce company gets bogged down with questions about its return policy, those would be great inquiries to deflect to a bot. That way, agents don’t have to waste time responding to the same questions over and over.

• Bot Libre lets anyone create a bot for the web, mobile, social media, and the Internet of things.
• Meya enables businesses to build and host complex bots that connect to your backend services.
• Zowie pulls information from several data points including, historical conversations, knowledge bases and FAQs, and ongoing conversations.
• Of course, no bot is perfect, especially one that’s old enough to legally drink in the U.S. if only it had a physical form.

The bot identifies potential leads via Facebook, then responds almost instantaneously in a friendly, helpful, and conversational tone that closely resembles that of a real person. Based on user input, Roof Ai prompts potential leads to provide a little more information, before automatically assigning the lead to a sales agent. A key component of any artificial intelligence solution is data because the more data you have, the faster your AI chatbot can learn and improve its service. In short, more context leads to better chatbots—and more personalized conversations. Many IT and HR teams use a knowledge base to help mitigate repetitive questions they get and empower employees to self-serve.

Multi-channel support

When a customer has a valid reason to speak to a human agent, but there’s no option to do so, it’s a frustrating experience that can lead to negative CSAT, or worse, churn. Thankful integrates with Zendesk, making it easy for you to deploy on any written channel. With Zendesk’s platform, this partnership presents a unified customer profile across every channel along with any chat history. This provides your agents with complete customer context and ensures a smooth transition so that your customers never have to repeat themselves. And Thankful does all this without putting your customer’s data at risk thanks to its advanced security protocols and certifications. Our open and flexible CRM platform enables you to connect any bot to Zendesk, even those you build yourself.

In fact, customers are three times more likely to make a purchase when you reach out with a chat. And even if that customer isn’t ready to connect yet, providing a quick and robot chat online convenient option to get in touch builds trust. Seamless bot-to-human handoffsIt’s always important to have a way for customers to escalate a conversation to a real person.

Driving Conversational AI Forward

Tired of tweeting, create your own twitterbot to tweet for you. Run any campaign and capture large number of targeted leads. Also, engage your visitors by comment optin feature and respond them instantly in the comment section. When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. It’s the perfect way to try something new, and surprise and delight customers, with minimal investment.

Similar to sales chatbots, chatbots for marketing can scale your customer acquisition efforts by collecting key information and insights from potential customers. They can also be strategically placed on website pages to increase conversion rates. The time that automation gives back to agents is invaluable.

Reach out to visitors proactively using personalized chatbot greetings. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Live-chat with our sales team or get in touch with a business development professional in your region.

Easily create messenger bots that help you qualify leads, book meetings, provide answers to common customer support questions, and more — so your team has more time to focus on the conversations that matter most. GetJenny develops JennyBot, a chatbot builder with a custom natural language processing engine . With JennyBot, you can easily build intelligent chatbots to improve customer experience, automating manual work in customer service, lead generation, HR and internal communications. DeepConverse has a powerful AI-driven automation platform that evaluates not just the content of customer messages but also the intent. Using the DeepConverse/Zendesk integration, you can build chatbots that can give simple answers and execute multi-step conversations. Bots can hand over to human agents seamlessly when issues need further assistance.